Contact US

For inquiries, requests, complaints or suggestions, please contact us through:

Customer Care

Our Customer Care team is dedicated to making sure that all your suggestions, complaints and any transaction issues are addressed and resolved promptly.

  • SambaPhone: Call us toll-free on 800 55000 or +97147091650 (From Overseas)
  • Fax: Fax your inquiry to +9714-7091122
  • Post: Mail us at Samba Customer Care, P. O. Box 6038, Dubai
  • Branches:

    Dubai Branch - Umm Suqeim 2, Jumeirah Beach Road, Dubai  

    Abu Dhabi Branch - Mansoor Tower, Sheikh Zayed Bin Sultan Street, Abu Dhabi

  • Complaints Management Procedure: Visit us and speak to a member of our Customer Services team or call us on 800 55000 from within UAE or + 971 4709 1650 from outside UAE, or you may write to us on